Terms and Conditions

Welcome to On Time Transport. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website and/or engaging our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Services Offered

On Time Transport provides a range of specialized freight shipping services, including but not limited to:

• Building Truss Transport

• Step Deck Hauling

• Flatbed Transport

• Moffett Services

Service details are subject to availability and may vary by location. We reserve the right to modify, discontinue, or enhance services at any time without prior notice.

2. Appointments and Cancellations

Freight bookings can be made via phone at (407) 323-4446 or through our website.

• Cancellations: We request that clients provide at least 24-hour notice for cancellations or rescheduling. Failure to provide timely notice may result in cancellation fees.

• No-shows: Clients who fail to appear for a scheduled pickup without prior notice may be subject to a no-show fee.

3. Payment Terms

Payment is due upon completion of services unless prior arrangements have been made. We accept the following payment methods:

• Cash

• Credit/Debit cards

• Company checks (subject to verification)

For fleet or ongoing shipping arrangements, invoicing and payment terms can be discussed and arranged ahead of time.

4. Warranty on Services

On Time Transport strives to deliver safe, professional, and on-time freight services; however, our responsibility is limited to the transport itself. We are not liable for:

• Any indirect or consequential damages that result from the use of our services or website.

• Any loss of income due to project delays or freight arrival times.

• Damage caused by improper loading or handling by third parties outside our control.

Clients are responsible for ensuring freight is ready, properly packaged, and in compliance with all legal and safety regulations before transport.

5. Specialized Freight Services

Our services focus on heavy and oversized freight, including building trusses and other construction materials. While our drivers and equipment are prepared for a wide range of loads, certain shipments may require additional permits or special handling. Additional fees may apply for expedited, oversized, or complex transport requests.

6. Customer Responsibilities

Clients agree to:

• Provide accurate information about the freight, pickup, and delivery locations.

• Ensure shipments comply with legal and safety requirements.

• Notify On Time Transport of any special handling needs prior to scheduling transport.

7. Intellectual Property

All content on the On Time Transport website, including text, images, logos, and videos, is the property of On Time Transport and is protected by applicable copyright laws. Unauthorized use or reproduction of any content without our permission is prohibited.

8. Privacy Policy

Your privacy is important to us. Any personal information collected via our website or during the service process is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. We do not share your information with third parties without your consent, except as required by law.

9. Changes to Terms and Conditions

On Time Transport reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on our website, and it is the responsibility of the client to review these terms periodically.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Florida. Any disputes arising from the use of our services or website will be subject to the jurisdiction of the courts in Sanford, FL.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

On Time Transport
1919 W 1st St, Sanford, FL 32771

Phone: (407) 323-4446
Email: [email protected]

Website: https://ontimetdr.com/